Privacy Policy

We at Norisma AB are committed to ensuring that personal information about our customers, suppliers and others is properly safeguarded. This privacy statement gives you a more detailed description of how we process personal information in our business and when you deal with us through our website or contact us in any other way, such as via e-mail, telephone or contact us form.

Below you will therefore find information about personal data that is collected, why we do this and your rights related to the processing of personal data.

Responsible for the processing of personal information we process is Norisma AB by the CEO. For any questions you may have about our processing of your personal information, our contact information is as follows:

Address
Norisma AB
Box 1
Strömstad, Västra Götelands län 45224
Sweden

Email: help@teazeroeu.wpengine.com

Organization number: 559082-4768

Why we collect personal information and what kind of information we collect

Introduction

We collect and use your personal information for various purposes depending on whether there is contact information for our customers, suppliers, newsletter distribution, or if you contact us in other respects.

Your orders

When you place an order with us, our system stores information about name, address, telephone, email and date of birth. Information about purchased products recorded.

The personal information that is recorded is mainly information we need to deliver the goods to you, as well as contact you about matters related to your purchased product. The processing of personal data is based on an agreement with you.

For security reasons, we also store the IP address used to register the order. We do this to prevent fraud.

We are also required to keep personal information provided in connection with orders in order to fulfill our obligations under accounting law, fee handling and any guarantee / return handling. This means that this history is not deleted until at least five years have passed.

Customer reviews

When establishing a customer relationship with us, we would like your feedback on what you think about the product. If you wish to give us your feedback, this will be published on our website with your consent. Here, your name will appear if this is stated.

Use of personal data for marketing purposes

Receiving newsletters

We offer customers newsletters, information about our business, product recommendations, competitions or receive other offers via email and sms.

Receiving this is voluntary, and you can unsubscribe from our newsletter. It is also easy to unsubscribe. Do that at the bottom of the email received or by contacting us by phone or email

For existing customer relationships, information about our products is sent in accordance with section 15 of the norwegian Marketing Act. We also send newsletters upon termination of the customer relationship or others who wish to receive newsletters, but then with your consent.

Use of cookies

Our website uses cookies to analyze where traffic is coming from, what is being printed, compiling statistics and more in order to offer better websites and promote our products.

You can read more about cookies and what cookies we use here (link til cookies)

Social Media

Norisma AB is an active user of social media such as Facebook, Instagram, Snapchat. Please note that if you visit us through such media, it is the privacy statement of this site that applies.

On social media we will post news, great offers and competitions. If you participate in a competition via social media, personal information about you may be registered in our system. Such registration is based on your consent.

We also use social media for direct marketing, by allowing ads on our products to appear on your social media profile. In this regard, we will share your email to provide targeted ads. We will only share your email with third parties upon your consent.

Disclosure of personal data to others

The personal information is only passed on to others in cases where the law permits it or if it is stated in this privacy statement. This is especially in connection with delivering an order, for accounting purposes, marketing or if you have given your permission in advance. In connection with a delivery, e.g. The service providers we use (transporters, logistics companies, banks) have access to the information they need to place the order. Service providers are only allowed to use this information to complete their tasks. Norisma AS uses external service providers (data processors) who may process personal data on our behalf. In such cases, we have entered into written data processing agreements to safeguard information security at all stages of the processing. If you want information about our data processors, you can contact us by e-mail or telephone.

All processing of personal data we process takes place within the EU / EEA area.

Storing and securing personal data

We will store your personal data for as long as it is necessary for the purpose for which the personal data was collected. This means, for example, that the personal data that we process on the basis of your consent will be deleted if you withdraw your consent.

Personal information we process to fulfill an agreement with you is deleted when the agreement is fulfilled and all obligations arising from the contractual relationship or law are fulfilled.

Norisma AB takes security seriously and regularly performs checks to ensure that your personal information is properly maintained.

Your rights when we process personal information about you

You are entitled to access the personal data we have registered about you and may at any time require correction, correction or deletion of the information we process.

Questions about our processing of personal data about you, rectification, deletion or anything else can be directed to help@teazeroeu.wpengine.com. We will ask you to confirm your identity or to provide additional information before allowing us to exercise your rights to us. We do this to ensure that we only give access to your personal information to you – and not someone who claims to be you.

Right to data-portability

You have the right to have personal information provided to you by yourself, in a structured format, which can be transferred to others. This is called the right to data portability and applies to information you have provided to us based on consent or agreement.

Complaint

If you believe that our processing of personal data does not match what we have described here or that we in other ways violate the privacy law, please get in touch with us.

Amendments

If there is a change in our services or changes in the regulations regarding the processing of personal data, it may result in a change in the information provided here. Up-to-date information is always readily available on our website.